Troubleshooting check list:
- Is the camera plugged in and to the correct socket ?
- Have you installed the right camera driver software?
- Is the camera driver software up-to-date? (Check the makers web site)
- Need a driver for a hard to find camera? Check here: www.driverguide.com
- Has the camera ever worked outside iVisit/with other software?
- Are other video programs like NetMeeting, MSN, Yahoo! Messenger, iChat disabled? (You can only run one application using video at a time)
- Is the camera selected under iVisit Video Preferences?
- Is the Format set to 160 x 120 pixels?
- Is the capture card/source set to PAL?
- Is high resolution not working? Be sure you and those you are trying to view at high-res all click the right arrow on top of the Local AV Video window and verify that "High resolution" is checked.
For PC specific camera issues
click here
For Mac specific camera issues
click here
