1) How do I call my friend?
To call your friend on iVisit, add their Username.#### (example Alicia.1234) into your Address Book, click Connect.
2) How to join a home and find people to chat with?
Navigate through the Places Neighborhoods in your Address Book. Then, to enter a Home > Chat room, click its name to open it (and see who's in the room), then click 'Join this room' when you wish to enter it yourself.
3) Everyone's video says "Disconnected", I can connect to some people but not all?
If you are using a Router/Firewall or other network device, do the following:
- 1) Update your router or device's firmware from the manufacturer's web page
- 2) Restart your entire network, turn power OFF and then turn on Modem > Router > Computer you use on iVisit.
4) Solutions to picture (video) problems.
Does your cam work with other video programs? Most camera drivers will only work with one program at a time, so be sure that programs like Yahoo, MSN Messenger or iChat are closed before starting iVisit. Be sure your camera is set for a pixel resolution of 160 X 120 (use the camera's setup program if possible, close it, and restart iVisit). If you are a Mac user, be sure your version of Quicktime is up-to-date. Suggest you visit the Quicktime website, to be sure that you’re using the newest version.
5) Where do I find people to chat with?
In your iVisit Address Book, click Places > ivisit.net > and explore the Neighborhoods.
6) How do I invite friends
You can ask them to download and register iVisit and send you their names or you can simply send them a guest password and let them try iVisit before registering. To send an invite to a friend go to the Tool > create invites and follow the instructions.
7) Solutions to sound (audio) problems.
Test your audio by pressing the TALK button with your mouse or holding down the CTRL key. You should see the mike audio meter bar light up green.
Click here for more detailed audio trouble shooting help. You may wish to visit our Help Desk in the Welcome Neighborhood when online and iVisiting, to fine tune other problems you may be having.
8) What do the buttons and icons mean?
When you open another iVistor’s window, you will note a selection of buttons below their picture.
Click Private to voice chat and type chat privately to that person only.
Click ‘P’ to block that person from private contact to you.
If the microphone icon has a red line through, then that person is NOT receiving audio from you.
If you wish to block audio, click that person’s speaker icon.
If the pencil icon has a red line through, then that person does not have the chat window open.
If you wish to block all chat (including typed chat), click that person’s ‘C’ icon.
If the camera icon has a red line through, then that person has NOT opened your window.
